FAQs
Serving New Bern, Jacksonville & Surrounding Areas

Frequently Asked Questions

Q: Do you offer buy/here-pay/here?
A: We offer multiple financing and rent-to-own options, but we do not offer any “in house” financing.
Q: How do I register my new trailer?
A: We offer full registration services for a reasonable doc fee. In that case, we collect the fees to register your trailer and will do the foot work for you. Or you can choose to register the trailer yourself at your local DMV, paying only the price of the trailer at our location.
Q: Do you deliver trailers?
A: We do not offer delivery services for our trailers.
Q: What is your cash price?
A: Our trailers are priced competitively well below MSRP to give you the best deals on quality brands in the region. Our prices are listed for purchases by cash, check, or debit card. If paying by credit card there is a 3% processing fee.
Q: Do you offer Military / Veteran / First Responder discounts?
A: Yes! We are proud to offer our servicemen and women a discount on all products we carry. Please show your valid ID at the time of purchase.
Q: Do you have trailers for rent?
A: We do currently not offer rentals on our trailers.
Q: What other products do you offer/have in stock?
A: You can view our COMPLETE inventory at ENCPRODUCTS.COM.
Q: I don’t see the trailer I am looking for, do you take custom orders?
A: Yes! If you don’t see what you are looking for, please ask, and we can look into bringing in the trailer that is right for you in size, color, specs, and features. A deposit will be required to order a custom trailer.